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Frequently Asked Questions

Everything you need to know about CiviTag. Can't find an answer? Contact us.

Privacy & Security

Absolutely not. Your phone number is never shared, displayed, or made visible to anyone who scans your CiviTag QR code. All communication goes through our anonymous relay system.
CiviTag is built on privacy-first principles: (1) End-to-end encryption, (2) Anonymous relay, (3) Minimal data collection, (4) Automatic deletion, (5) Compliance with India's regulations.

How It Works

No! People can scan your QR code using their regular phone camera—no app download required. Only vehicle owners need the CiviTag app to receive notifications.
Notifications arrive almost instantly—typically within 2-5 seconds. We use push technology to ensure real-time delivery even if your app is closed.